Change Management Essay -- Work Technology Papers

Change Management Change is not something to be taken lightly. "This issue of change is one of the greatest challenges in the workplace today" (Fralix, P., 1998). One of the pitfalls of change within an organization is employees' fear of what change will bring. Will implementing new technologies destroy my job? Will I be able to keep up with the changes in my organization? These are some of the questions that bring about employee apprehension to changes in business. This very apprehension can determine the success or the failure of change within that system. Yet change is inevitable. Much like the Darwinian theory of survival, the company that can adapt with changes in emerging technologies will survive in today's society. So how does a company adapt to changes? The company employs change management strategies in their business. What is Change Management? Why is it important for Instructional Technologists to use change management when introducing new innovations to the organization? In this paper I w ill define change management, discuss some positive strategies to change management. I will also point out why it is important for Instructional Technologists to use positive change management strategies. Change Management Changes, that makes the strain. Changes†¦ David Bowe What is Change Management? In the EBSCO Business Search there were one hundred and eighty three articles on this very topic. Obviously this is a hot topic in Management and Business journals, yet only one article offered a definition of what change management is. In the article, "Global trends in Managing Change" Lisa Kudray and Brian Kleiner offer this definition, Change Management is defined as the continuous process of aligning an organi... ...r) Top-down leadership critical to change issue. Triangle Business Journal, (14) 2, 21. Retrieved October 28, 1999 from EBSCO business search on Galileo: http://www.galileo.gsu.edu Goldwasser, C. & Schneider D. ( 1998, March). Be a model leader of change. Management Review, (87) 3 , 41-46.. Retrieved October 28, 1999 from EBSCO business search on Galileo: http://www.galileo.gsu.edu Hofman, D. & Orlikowski, W. ( 1997, Winter). An improvisational model for change Management: The case of GroupWare technologies. Sloan Management Review,(38) 2 , 11-22. Retrieved October 28, 1999 from EBSCO business search on Galileo: http://www.galileo.gsu.edu Kleiner, B. & Kudray, L (1997, May/June). Global trends in managing change. Industrial Management, (39) 3, 18-21. Retrieved October 28, 1999 from EBSCO business search on Galileo: http://www.galileo.gsu.edu

Literature Review of Selection Methods

Application forms Application forms are one of the most common selection and assessment methods in practice, used almost as much as the CV; most particularly in the public and voluntary sectors (Zibarras and Woods, 2010). Shackleton and Newell (1994) found that out of seventy-three British organisations they surveyed, 93. 2% of them used application forms. Zibarras and Woods (2010) found in a survey they conducted that the use of application forms by organisations were highest in either micro-organisations or very large organisations.The possible reasons for this could be that a very large organisation may receive a lot of applications therefore application forms may be used as a tool to refine the best applicants. In micro organisations the use of an application form could be to find out specific information about an applicant or to see whether they could cope working within such a small organisation. Another point that Zibarras and Woods (2010) recognize is that application forms a long with structured interviews can be defined as standardized selection methods.This could be interpreted as having a higher validity as in an application form an organisation can identify what they want to know about the applicant and then base the questions or the relevant information that is required, and add these into the application form. They also identify that application forms are more ‘legally defensible’. Application forms could be considered more formal, there are guidelines and everything is easy to monitor and pitted against a selection method such as a CV where the applicant has freedom to include what they want the employers to know.Management exercises Management or group exercises are an assessment method typically used within an assessment center. Blume, Dreher and Baldwin (2010) found that management and group exercises were able to assess the critical thinking and the oral communication of an applicant. However, they also found that these exercises like many other of the assessment center tasks involve high communication from the applicant and therefore may be deemed as stressful to some candidates.They go on to identify the importance of show off other skills like organisation and planning when effective oral communication is being assessed. Sackett and Dreher (1982) that when doing any group exercise at an assessment centre the most common skills that are presented through the exercise are leadership, initiative, planning and organisation, problem analysis and decision making, with scores ranging from . 67 and to . 79, the highest with either leadership or initiative.Also from this study, some key behaviours for a manager to possess are not tested very well using this assessment method, these include responsiveness; only scoring . 46, sensitivity; scoring . 47 and stress tolerance; with a score of . 54. Blume, B. D, Dreher, G. F and Baldwin, T. T. (2010). Examining the effects of communication and apprehension within assess ment centres. Journal of Occupational and Organisational Psychology (2010), 83, 663-671. The British Psychological Society. Sackett, P. R and Dreher. G. F. (1982).Constructs and Assessment Center Dimensions: Some Troubling Empirical Findings. Journal of Applied Psychology 1982, Vol. 67, No. 4, 401-410. Shackleton, V, & Newell, S. (1994). European management selection methods: A comparison of five countries. International Journal of Selection and Assessment, 2(2), 91-102 Zibarras, L. D and Woods, S. A (2010). A survey of UK selection practices across different organisztion sizes and industry sectors. Journal of Occupational and Organisational Psychology 2010, 83, 499-511. The British Psychological Society

Mitb

Malaysian Treasury Bills (MTB) MTB are short-term securities issued by the Government of Malaysia to raise short-term funds for Government's working capital. Bills are sold at discount through competitive auction, facilitated by Bank Negara Malaysia, with original maturities of 3-month, 6-month, and 1-year. The redemption will be made at par. MTB are issued on weekly basis and the auction will be held one day before the issue date. The successful bidders will be determined according to the most competitive yield offered.Normal auction day is Thursday and the result of successful bidders will be announced one day after. MTB are tradable on yield basis (discounted rate) based on bands of remaining tenure (e. g. , Band 4= 68 to 91 days to maturity). The standard trading amount is RM5 million, and it is actively traded in the secondary market. Malaysian Islamic Treasury Bills (MITB) MITB are short-term securities issued by the Government of Malaysia based on Islamic principles. MITB are usually issued on a weekly basis with original maturities of 1-year.Normal auction day is Thursday and the results of successful bidders will be announced one day after, on Friday. Both conventional and Islamic institutions can buy and trade on MITB. The MITB are structured based on Bai' Al-Inah principle, part of sell and buy back concept. Bank Negara Malaysia on behalf of the Government will sell the identified Government's assets on competitive tender basis, to form the underlying transaction of the deal. Allotment is based on highest price tendered (or lowest yield).Price is determined after profit element is imputed (discounting factor). The successful bidders will then pay cash to the Government. The bidders will subsequently sell back the assets to the Government at par based on credit term. The Government will issue MITB to bidders to represent the debt created. MITB are tradable on yield basis (discounted rate) based on bands of remaining tenure (e. g. , Band 4= 68 to 91 da ys to maturity). The standard trading amount is RM5 million, and it is actively traded based on Bai ad-Dayn (debt trading) principle in the secondary market.

Habits and Traits of the Asian Longhorned Beetle, Anoplophora glabripennis

Habits and Traits of the Asian Longhorned Beetle, Anoplophora glabripennis A recent immigrant to the United States, the Asian longhorned beetle (ALB) made its presence known quickly. Accidental introductions, probably in wooden packing crates from China, led to infestations in New York and Chicago in the 1990s. Thousands of trees were chipped and burned to prevent its spread. More recently, Anoplophora glabripennis appeared in New Jersey and Toronto, Canada. What makes this beetle so dangerous to our trees? All four stages of the life cycle damage the host trees. Description: The Asian Longhorned Beetle belongs to the family of wood boring beetles, Cerambycidae. Adult beetles measure 1-1 ½ inches in length. Their shiny black bodies have white spots or markings, and the long antennae have alternating black and white stripes. The Asian longhorned beetle may be mistaken for two species native to the U.S., the cottonwood borer and the whitespotted sawyer. All other stages of the life cycle occur within the host tree, so its not likely you will see them. The female chews away a small amount of bark and lays white, oval eggs singly within the tree. Larvae, which are also white and resemble small grubs, chew their way through the vascular tissue of the tree and move into the wood. Pupation happens within the tunnels the larvae create in the wood. The newly emerged adult chews its way out of the tree. Usually, identification of this pest is made by observing damage to the host trees, and then finding an adult beetle to confirm the suspected infestation. When the female oviposits, it causes the sap to weep. When a tree has multiple wounds with dripping sap, wood borers may be suspected. As the adults chew their way out of the tree, they push large amounts of sawdust from their exit holes. This accumulated sawdust, usually around the base of the tree or piled in the crotch of branches, is another sign of the Asian longhorned beetle. The adult beetle emerges from an oval exit hole about the size of a pencil eraser. Classification: Kingdom - AnimaliaPhylum - ArthropodaClass - InsectaOrder - ColeopteraFamily - CerambycidaeGenus - AnoplophoraSpecies - A. glabripennis Diet: Asian longhorned beetles feed on wood of many common hardwood species: birches, common horsechestnuts, elms, hackberries, London planes, maples, mountain ashes, poplars, aspens, and willows. They show a particular preference for maples. Larvae feed on the phloem tissue and wood; adults feed on bark during their mating and egg-laying period. Life Cycle: Asian longhorned beetles undergo complete metamorphosis with four stages: egg, larva, pupa, and adult. Egg - Eggs are laid singly within the host trees bark, and hatch in 1-2 weeks.Larva  - Newly hatched larvae tunnel into the vascular tissue of the tree. As they mature, larvae migrate into the wood, causing extensive damage. Larvae may reach 5 cm in length when fully grown, feeding for at least 3 months.Pupa - At maturity, the larvae move near the surface of the tree (under the bark) to pupate. Adults emerge in about 18 days.Adult - The adult beetles actively mate and lay eggs throughout the summer and fall. Special Adaptations and Defenses: Asian longhorned beetle larvae and adults chew wood with large mandibles. Adults, especially males, display long antennae used to sense the sex pheromones of potential mates. Habitat: Areas where host trees are available, particularly where maples, elms, and ash are in abundance. In the U.S. and Canada, known Asian longhorned beetle infestations have occurred in urban areas. Range: The Asian longhorned beetles native range includes China and Korea. Accidental introductions expanded the range to include the United States, Canada, and Austria, hopefully temporarily. The introduced populations are believed to be under control. Other Common Names: Starry sky beetle, Asian cerambycid beetle Sources: Asian Longhorned Beetle, Canadian Forest ServiceAsian Longhorned Beetle, University of Vermont Entomology Researh Laboratory

Dell essays

Dell essays SWOT analysis of Dell Computers History: The company was founded in 1984 by Michael Dell, now the computer industry's longest-tenured chief executive officer, on a simple concept: that by selling personal computer systems directly to customers, Dell could best understand their needs, and provide the most effective computing solutions to meet those needs. Today, Dell is enhancing and broadening the fundamental competitive advantages of the direct model by increasingly applying the efficiencies of the Internet to its entire business. Company revenue for the last four quarters totaled $19.9 billion. Through the direct business model, Dell offers in-person relationships with corporate and institutional customers; telephone and Internet purchasing (the latter now exceeding $18 million per day); customized computer systems; phone and online technical support; and next-day, on-site product service. Dell arranges for system installation and management, guides customers through technology tra nsitions, and provides an extensive range of other services. The company designs and customizes products and services to the requirements of the organizations and individuals purchasing them, and sells an extensive selection of peripheral hardware and computing software. Nearly two-thirds of Dell's sales are to large corporations, government agencies and educational institutions. Dell also serves medium and small businesses and home-PC users. Dell's Unique Direct Model: Dell's award-winning customer service, industry-leading growth and consistently strong financial performance differentiate the company from competitors for the following reasons: Price for Performance With the industry's most efficient procurement, manufacturing and distribution process, Dell offers its customers powerful, richly configured systems at competitive prices. Customization Every Dell system is built to order. Customers get exactly what they want. Reliability, Service and Su...

How to Write a Novel 5 Key Steps Every Good Book Needs [Template]

How to Write a Novel 5 Key Steps Every Good Book Needs [Template] How to Write a Novel: 5 Key Steps Every Good Book Needs [Template] If you misunderstand how to write a novel with the proper story structure, your book will never sell.Harsh, but true. And thats why were here to tell you the exact methods that skyrocketed the popularity of books like The Hunger Games and the Divergent series.Here are the steps for how to write a novel:The Setup for writing a novelThe Inciting IncidentThe First Slap of a novelThe Second SlapThe Climax of a novelBut before we dive right into those, we have to understand your unique writing methodin order for you to understandhow to write a novel in a way thats best for you.What is a Novel?A novel is a work of fiction told through narrative prose focusing on characters and a plot with at least some degree of realism.Essentially, a novel is a long story in which a message, theme, and plot are revealed slowly over the course of scenes and chapters that make up a bigger storyline.How Many Words in a Novel?The exact number of words that make up a novel varies greatly depending on the genre and personal taste, however, a book is considered a novel if it has more than 50,000 words.But that doesnt mean your book will be that long. You have to learn how many words are in your novel.Below is a table detailing how many words make up a novel in each respective genre, as some are typically longer than others.Type of WritingWord CountPages in a Typical BookExampleShort story100 - 15,0001 - 24 pages"The Gift of the Magi" by O. HenryNovella30,000 - 60,000100 - 200 pages"A Clockwork Orange" by Anthony BurgessNovel60,000 - 100,000200 - 350 pages"Harry Potter and the Sorcerer's Stone": by JK RowlingEpic Novel120,00 - 220,000+400 - 750+ pages"Game of Thrones" by George R.R. MartinKeep in mind that these are a baseline. You want to make sure your novel is in the ballpark word count for your genre and target audience but just remember that you can easily go over or under depending on how well the story is craftedand if it covers our 5 key milestones it will be craftedwell.How do you plan a novel? Your Novel Structure Breakdown ( Template)Planning a novel involves coming up with your plot, character development, knowing your audience, and outlining your book.Coming up with your plot involves knowing which genre you want to write or even utilizing a list of writing prompts to get your thoughts moving.Character development is one of the most vital parts of your novel. Take the time to know your characters and protagonist well before you start writing in order to better plot your novel to fit how they act.Your audience will dictate the type of content in your plot. You can always plot first and then decide if youll be writing young adult, new adult, adult, or even middle grade. Just make sure you categorize your novel correctly in order to reach the right audience.Once you know the above, youre ready to outline your novel. First, however, you have to figure out if youre a pantser, plotter, or somewhere in between before you can outline your book.If you want to hav e a solid fill-in-the-blank template, we have three story structures for planning your novel.Fill out the form below to gain access! Whats the Difference Between Pantser Versus PlotterA plotter is someone who plans out their novel with an outline before actually writing, whereas a pantser is someone who writes with seemingly no direction they write by the seat of their pants.Are you a plotter or a pantser?Fiction authors tend to fall into one of two buckets when writing their books.PantsersThese are writers who basically only have a few vague elements about the story in mind when they start writing, but nothing else.One of the most famous pantsers is Stephen King. In interviews, Stephen King has said that he often has an idea of the beginning, the premise, and a vague idea how it’s all going to end – and that’s all he needs to start writing his book.PlottersThese are writers who need to know every piece of their story, down to the minute detail, before they will write a single word. They have full, complete outlines that serve as a guide for their writing.They will know who each and every one of their characters are, what their motivations are, the chapters needed for the book, chapter sections, and in some cases, even paragraphs. Probably the most famous plotter out there is James Patterson.Knowing if youre a plotter or pantser will dictate your entire writing process.Clearly, it’s possible to be successful whether you’re a plotter or pantser. But here’s the harsh reality: whereas Stephen King and James Patterson sit on opposite extremes of the ‘Outline Spectrum’, most of us fall somewhere in between.But that still doesn’t answer the question:Are you a pantser or a plotter?My best advice is to be something in between. Someone who looks beyond the â€Å"outline† of a novel, and identifies something much more important in their story†¦the 5 key milestones were about to reveal to you. How to Write a Novel with 5 Key Milestones of Every Successful NovelMost novels and movies have five key points that make up the core of their story its a formula thats been around for longer than books have.This may not even be something authors do intentionally but rather, these are what make a story (even spoken) good and captivating.What’s more, these milestones are something that readers have subconsciously been trained to look for when digesting a piece of fiction. In other words, if you don’t have these five key moments, your reader is likely to turned off of your story because it didn’t meet expectations set by the hundreds (if not thousands) of stories they have already digested before yours.Lets get started.#1 The Setup when writing a novelThis is where you make your story promise and write an introduction that pulls readers in.Heres a solid resource for how to start a story if you need a few more tips.You tell your reader what kind of story it will be – a comedy, drama, mystery, fantasy, sci:In the Hunger Games, we meet Katniss. From her surroundings, it is obvious that she is poor, and as soon as she steps outside of her wooden shack we see hovering drones.Within the first few pages of this book, we have learned three essential things:This book is a dramaKatniss is our heroine and she has a miserable lifeSURPRISE! There are drones and other technologies that indicate this to be a sci:Katniss volunteers! In the Hunger Games, the inciting incident is irreversible because – quite literally – soldiers grab Katniss, whisk her away from her world, and into the world of the games.There is no escape.And even if she could get away, she would be hunted by the Capital for the rest of her life. With those two simple words, â€Å"I volunteer!† her life has changed forever.Note: There is an exception to this rule when it comes to romances.With romances, the inciting incident is almost always when the two lovebirds meet. (Not always, but for the vast majority of romances, this is the case.) With romances, try to create an inciting incident that si multaneously shows how perfect these two people are for each other while setting up the numerous reasons why they can’t be together.How to Write a Novel Action Step:Answer these questions in full and complete the brainstorming activity. What is your inciting incident? Is it strong enough? Are there ways you could up the stakes or shorten the timeline? How can you make it your inciting incident as impactful and irreversible as possible?Brainstorm several inciting incidents†¦ Don’t settle for one. Take a look at your inciting incidents and ask yourself this: Which one of these is the harshest, deadliest inciting incident of the bunch. Then pick that one.#3 The First SlapNow, we are away to the races for writing a novel!Over the next few chapters, your character should be making a series of gains and losses, where the aggregate result is that their situation is slightly better than what it was at the moment of the inciting incident.The reason why we need this up ward trajectory is because we are setting up the reader for the first slap.The first slap is the moment when everything that our hero has gained is lost in fell swoop. Your hero is brought down to zero. In other words, all gains are lost, and your hero’s situation has never been bleaker.The greater the fall, the more engaged your reader will be.First Slap Example:In the Hunger Games, Katniss’s world is brought down to zero when she actually enters the Games.Between the inciting incident on the first slap, Katniss has made several gains, garnering the attention of the Capital and making some friends along the way. But none of that matters the moment she enters the Games – and what a moment it is.How to Write a Novel Action Step:Brainstorm what your first slap can be. Like with the inciting incident, try to come up with 3:In the Hunger Games, the second slap is when the Game Masters announce that two tributes can survive the Games should they both be from the same district.Katniss goes looking for Peeta, only to find him mortally wounded – he is bleeding to death and won’t survive the next few hours, let alone the rest of the Games. We know enough about Katniss to realize that Peeta dying is the worst thing that could happen to her (besides her own death).But there is hope!An announcement is made that there is something at the cornucopia that the Tributes need, and Katniss just knows that there is medicine there for Peeta.How to Write a Novel Action Step:Brainstorm several seconds slaps and pick the harshest one. Then ask yourself: where is the hope and how will it lead into the climax?#5 The ClimaxThe rollercoaster that you’ve put your reader on is almost over.The reader has gone from an engaging setup where they get to learn about your characters and world to the inciting incident where everything is turned on its head.Then they are subjected to the first and second slaps where you embrace your inner sadomasochist in order to punish your hero and give the readers the thrills they so richly deserve.Now it is time to wrap it all up with the climax.There is only one rule to the climax. A rule that must be adhered to, no matter what genre you are writing in:Make it amazing! The climax should be the moment where your reader puts down the book and goes, â€Å"Holy S*%! That was awesome!†Novel Climax Example:The climax in the Hunger Games is the final confrontation between Katniss and the remaining Tributes, as well as the monsters that the Game Masters send after her. It is wrought with danger and excitement.But what makes the climax truly kickass is the poisonous berries at the end.If you don’t know what I’m talking about, pick up a copy of Hunger Games today and read it! You’ll immediately get why this scene is so amazing.How to Write a Novel Action Step:Brainstorm your kickass climactic scene! Show us how amazing, smart, resourceful, powerful your hero is when overcoming their final obstacles, but remember to make sure its realistic and makes sense for your character.There you have it: how to write a book is made much easier with your 5 key milestones. This method is particularly effective for first-time authors who are still finding their writing feet (or should I say typing fingers) and is an awesome resource that experienced writers can rely on time and again when planning their stories.The 5 Key Milestones combined with a spot-on Premise and A-Story will tell you where your story starts, where it is headed and how it will end.In other words, if you do the novel writing exercises above, you should have everything you need to get your novel to the finish line.

Hospitality question and answer Essay Example | Topics and Well Written Essays - 2000 words

Hospitality question and answer - Essay Example Responsibility and authority are affixed with top down arrow and accountability is represented by bottom up arrow in the organizational chart. . Leading/Directing: Leadership is the ability of to get work done through others, while at the same time winning their confidence, respect, loyalty, and willing cooperation. The Food and Beverage Director is trained to lead and direct the entire team. They are also trained to be accountable for the actions of the team members. Staffing: Job analysis is carried out and tasks are identified in each job. Job position standards are set at all levels of the hierarchy. Recruitment is carried out as per job description in case a shortfall arises. Records regarding the employee performance are maintained. It is important to know the duties of supervisor in the employment and management function, to have the knowledge of employment laws, employment awards, classification and grades, internal and external effects on employment grades, statistical formulae, job analysis, performance standards, Job/position description, Job/Position Specification, Essential and Desirable Criteria for the ‘right’ applicant, recruitment, the job application, selection, employment interview, company orientation and job induction. Monitoring/Controlling: The Service Director, Executive Chef, Executive Steward and Beverage conduct quality control, quantity control, cost control, time control, people control, inventory control, safety control and report to the Food and Beverage Director who further reports to the Manager. Controls are grouped as Steering Controls, Screening Controls and Post action Controls. Steering controls highlight deviations from the set standard or the objective to be achieved before the activity is completed. Check points during the task can steer the worker in the correct direction toward the goal. Screening goals are referred to as Yes/No goals. They monitor